Effective as of September 9, 2016
Data processed: PAREXEL comply with the Privacy Shield Framework regarding the collection, use, and retention of personal information transferred from EEA member countries to the U.S. pertaining to:
Purposes of data processing: PAREXEL collects, uses and retains personal information:
Third parties who may receive personal information: PAREXEL’s accountability for personal information that it receives under the Privacy Shield and subsequently transfers to a third party is described in the Privacy Shield Principles. In particular, PAREXEL remains responsible and liable under the Privacy Shield Principles if third party agents that it engages to process the personal information on its behalf do so in a manner inconsistent with the Privacy Shield Principles, unless PAREXEL proves that it is not responsible for the event giving rise to the damage.
Compelled disclosure: PAREXEL may be required to disclose personal information received from EEA member countries in reliance on the Privacy Shield in response to lawful requests by U.S. public authorities, including to meet national security or law enforcement requirements.
Your rights to access, to limit use, and to limit disclosure: Inhabitants of EEA member countries have rights to access personal information about them, and to limit use and disclosure of their personal information. With our Privacy Shield certification, PAREXEL has committed to respect those rights. Because PAREXEL personnel have limited ability to access data research site staff and Investigators or our business partners / customers submit to our services, if you wish to request access, to limit use, or to limit disclosure, please provide the name of the research site staff and Investigators or PAREXEL business partner / customer who submitted your personal information to our services. We will refer your request to that research site staff and Investigators or business partner / customer, and will support them as needed in responding to your request.
Inquiries and complaints: If you have Privacy Shield related complaints, or believe that your personal information has been mismanaged, you can contact PAREXEL’s Americas Regional Privacy Officer by writing to us at: PAREXEL International Corporation, 195 West Street, Waltham, MA 02451, USA or email@example.com.
For any complaints that cannot be resolved with PAREXEL directly, PAREXEL has chosen to cooperate with EU member state Data Protection Authorities (DPAs) and comply with the information and advice provided to it by an informal panel of DPAs in relation to such unresolved complaints (as further described in the Privacy Shield Principles). Please contact us to be directed to the relevant DPA contacts. As further explained in the Privacy Shield Principles, a binding arbitration option will also be made available to you in order to address residual complaints not resolved by any other means.
U.S. Federal Trade Commission enforcement: PAREXEL`s commitments under the Privacy Shield are subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (FTC).
** Please be advised that in respect to the collection, use, and retention of Key-coded Data of clinical research participants and patients PAREXEL is committed to the confidentiality, integrity and availability of such personal information as well and is putting in place other mechanisms to ensure a compliant transfer of such personal information from EEA member countries to the U.S.