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IMPACT® CTMS Support
IMPACT CTMS is a leading clinical trials management system designed to help you manage the complexities of your trials more effectively. IMPACT CTMS provide fast, flexible global integration,an adaptive framework and exceptional functionality. Its product modules deliver comprehensive management of trial planning, country and site progress, monitoring activities, supplies and finance, with state-of-the-art investigator data mining and operational support.
CTMS Support is primarily focused on delivering two high level services:
• Product support for on-premise IMPACT
• Operational support for hosted IMPACT
Customers can access key resources used to complement these services on the CTMS Customer Support website. Resources include:
• Product & release documentation
• User group information
• Ticket tracking system access
• Known issues database
• FTP access
• CTMS customer forums
Electronic Data Capture
The DataLabs® EDC (Electronic Data Capture) solution is uniquely focused on simplifying workflows and delivering superior user experiences. Its advanced EDC features help streamline the entire process starting from study design all the way to collection, management and reporting of clinical trial data.
Electronic Clinical Outcome Assessments (eCOA)
Clinical Outcome Assessments (COAs) measure a patient’s symptoms, overall mental state, or the effects of a disease or condition on how the patient functions. COAs can be used to determine whether or not a drug has been demonstrated to provide treatment benefit. COA types include ePRO (electronic Patient Reported Outcomes).