Medical Communications

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Hi. I am Susan Kammerman, Worldwide Head of Medical Communications at Parexel. I'm very proud of our Med Com team; they are truly so talented and thoughtful, and fun. They're experts in bringing together real-world insights, therapeutic area expertise, creative thinking, and a profound knowledge of our industry so that we provide true strategic support for our clients, of course, always keeping patients at the center of all we do. All of us have been a patient or cared for one at some point in our lives. Personally, I'm a cancer survivor and can thank a good friend who took part in a clinical trial that helped investigators get the best care to patients like me. Patients and caregivers are people first, people who need a voice. Understanding that voice and incorporating it into all we do helps us to better collaborate with our clients to create innovative solutions designed to engage all stakeholders across a product's entire life cycle.

For us, engagement means helping to create a connection with the data that has meaning for all audiences: healthcare providers, the broader scientific and medical community, payers, regulators, and, of course, patients. The healthcare environment is changing rapidly, especially during the past few years. Med Com remains agile, always applying creative thinking to overcome challenges, always combining patient and physician insights gained through extensive and long-term partnerships so that we tell an authentic story in the most appropriate format that is as simple and as compelling as it is scientifically sound. I'm truly passionate about our team and the work that we do. When our team's tremendous expertise is coupled with the broad knowledge of our worldwide Parexel CRO colleagues, we offer the best possible solutions that make a significant difference for patients.

Engaging those who matter most

Communicating scientific and related data to your various stakeholders requires a thoughtful, integrated, and engaging approach. We combine our comprehensive portfolio of medical communications services with the power of Parexel’s broader therapeutic, clinical development, patient engagement, real-world evidence, health economics, market access, and regulatory expertise to provide you with meaningful insights into the needs of all your key stakeholders. This enables us to create a robust strategic communication framework and integrated communication plan to ensure meaningful engagement with thought leaders, healthcare providers, patients, and payers on their journey of information discovery.


To do this, we employ world-class Medical Affairs strategists supported by highly skilled PhD, PharmD, and MD writers and content developers who are passionate about their craft; seasoned medical editors; meeting logistics experts; and creative, digital and design specialists who enhance the educational experience and bring the science to life.

Parexel Medical Communications is a full-service agency, providing Medical Affairs solutions across the entire product development lifecycle, with experience in every major therapeutic category, many rare diseases, and novel cell and gene therapies.


As part of a larger CRO, we take an integrated team approach that gives us a unique perspective, and allows us to deliver bigger and bolder resources, tools, training, and events, rich with creativity and innovation while ensuring scientific rigor.

Clinical and RWE trial support

Our experts also provide comprehensive strategic communications support for site, investigator, and patient engagement for clinical and RWE studies.

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