Global Medical Services (GMS)

It starts with understanding your needs

Our Global Medical Services team draws on their industry-leading knowledge and expertise to develop and implement innovative, patient-centric solutions for drug and device development. We listen closely to your needs, understanding your goals and expectations and work together to develop tailored solutions that fit.

Passionate about helping improve the lives of patients around the world, our team of more than 130 skilled physicians and health care professionals also provides:

• Best- in-class medical support for both the successful delivery of awarded projects and improved quality of life for study participants
• Medical knowledge to account and project teams to ensure that we provide clients with a proposal matching their request, the reality of patients’ needs and the delivering ability of investigational sites
• Training to any (internal or external) teams requesting it on the medical aspects of clinical research and the indication
• Collaboration with our counterparts in biopharmaceutical companies to ensure a coordinated team
• Communication to external experts and investigators as we recognize this is an essential part for the success of the projects we undertake

A shared passion for drug development

Located all over the world, our Global Medical Services team shares a passion for drug development and a common belief that developing new or more accessible drugs and devices is one of the most efficient ways to help the billion people who suffer from a medical condition. 

While our team’s experiences and expertise vary, together they provide:

• Seasoned experts in most indications / therapeutic areas,
• Medical monitor experts in data reviews
• Knowledge and experience in drug and device development in all phases
• Understanding on the use of new technology in clinical research
• Intimate knowledge of the patient’s perspective acquired through years of clinical practice and dedicated training on patient centricity in drug development

How we optimize clinical development programs

At Parexel, we appreciate the complexity of any clinical development program. We don’t pretend to know it all and understand that all solutions carry their own risks, and pros and cons. Therefore, we believe in collaboration and innovation as a way to develop tailored solutions rather than a ‘one size fits all’ approach.  We strive to help our clients of all sizes, from small and emerging biotech’s to large pharmaceutical companies to streamline their clinical development journey.

Our team’s therapeutic and clinical expertise helps inform the following areas:

• In-house therapeutic area expertise in most indications from seasoned medical leaders
• Clinical drug/device development strategy
• Study design, protocol development, and study optimization in collaboration with statistical teams
• Patient recruitment strategies in collaboration with our patient strategy support group
• Safety/pharmacovigilance in collaboration with our safety service
• Data Monitoring Committee/Data Safety Monitoring Board, Clinical Event Adjudication committees / Virtual Clinical Adjudication in collaboration with our safety service

Medical monitoring support

We provide our clients with a team of well-experienced Medical Monitors (MDs) for the successful delivery of studies. Our specificity is our client-focused mindset. We specifically train our MDs on their listening skills, the importance of first-time quality and consistency in meeting study milestones. We are very proud to consistently receive high satisfaction ratings from clients. Client satisfaction is our ‘north star’ to gauge the success of our actions and the performance of our MDs.

We use this client-focused mindset to deliver all the medical monitoring activities expected from a world-class CRO:

• Certifying the study is executed according to the study protocol and principles of GCP
• Overseeing the safety of study participants
• Performing thorough data review to ensure data integrity
• Communicating with sites, investigators, and internal project team members to promote open, transparent communication and make sure all questions are promptly addressed
• Utilizing medical skills and experience to proactively identify any study risks and to contribute to mitigation strategies
• Providing 24/7 medical coverage for emergency unblinding and/or study support when requested